At SETA-Services.co.za, we are dedicated to providing accurate, reliable, and transparent content. In an era of widespread misinformation, we prioritize editorial integrity and factual accuracy in all our publications.
1. Purpose
This policy outlines our rigorous editorial process for verifying information, issuing corrections, and delivering clear, evidence-based content. It applies to all content types, including news, features, interviews, and opinion pieces, ensuring our readers receive trustworthy information.
2. Verification Standards
- We verify all key facts using multiple credible sources, such as official statements, public records, expert insights, and verified datasets.
- For high-stakes or sensitive claims, we consult subject matter experts and cross-check quotes or data before publication.
- Information from anonymous or off-the-record sources is only published after thorough vetting by senior editors and when it serves the public interest.
3. Trusted Source Criteria
We rely on authoritative sources, including:
- Primary Sources: Official government documents, direct statements, court filings, and research reports.
- Reputable Media: Established news outlets with a proven track record of accuracy.
- Expert Contributions: Input from certified professionals or academics with relevant expertise.
- Open Data: Reliable datasets, peer-reviewed studies, and official public databases.
4. Fact-Checking Process
- Every article undergoes review by a section editor or senior editor prior to publication.
- Headlines, images, quotes, and claims are scrutinized for accuracy, context, and fairness.
- We avoid sensationalism, misleading headlines, or unsupported claims to maintain reader trust.
5. Corrections and Transparency
We are committed to accountability. If an error is identified:
- A correction is issued promptly, with the updated article including a note detailing the change and its date.
- Significant errors may warrant a standalone correction statement for maximum transparency.
6. Reader Engagement
We value our readers’ role in maintaining accuracy. If you identify potential errors or misleading information, please contact our editorial team:
- Email for Corrections: corrections@seta-services.co.za
- General Inquiries: info@seta-services.co.za
7. Use of Technology
We may employ AI tools for tasks like spell-checking or formatting. However, all content undergoes human editorial review, and fact verification is conducted manually by trained journalists and editors to ensure accuracy.
8. Editorial Independence
Our fact-checking process remains free from external influence. We uphold strict independence from political, corporate, or advertising interests to maintain the integrity of our verification standards.
9. Policy Updates
This Fact-Checking Policy is regularly reviewed to align with best practices in journalism and reader expectations. Any updates will be posted here with the effective date clearly noted.