CYA Global General Worker / Merchandiser Vacancies – Apply Now
CYA Global is inviting suitably qualified candidates to apply for General Worker / Merchandiser vacancies (Multiple Posts) at its modern concept store located at Design Quarter Shopping Centre, William Nicol Drive. This is a great opportunity for individuals with retail and merchandising experience who enjoy working in a fast-paced, customer-focused environment.
A Modern Retail Opportunity
CYA Global’s concept store is a stylish homeware retail outlet designed to compete with leading homeware brands in South Africa. The store focuses on quality products, strong visual merchandising, and excellent customer service.
This role is ideal for candidates who enjoy hands-on retail work, staying active on the shop floor, and working in a busy shopping centre with consistent customer traffic. Successful candidates will report directly to the Store Manager and play an important role in keeping the store well-organised, fully stocked, and customer-ready at all times.
Job Purpose
The main purpose of the General Worker / Merchandiser role is to support daily store operations. This includes assisting with customer service, merchandising, shelf packing, and stock handling to ensure a neat, attractive, and well-managed store environment.
This position suits someone who enjoys practical work, teamwork, and daily interaction with customers.
Key Duties and Responsibilities
Customer Service
Customer satisfaction is a key part of this role. Responsibilities include:
- Assisting customers with purchases
- Helping customers locate products in-store
- Providing basic product information
- Creating a welcoming and positive shopping experience
Good communication skills and a friendly attitude are essential.
Merchandising and Shelf Packing
Strong visual presentation is important in a homeware retail environment. Duties include:
- Packing shelves neatly and accurately
- Ensuring products are displayed according to store standards
- Replenishing stock as needed
- Keeping displays clean, tidy, and attractive
Effective merchandising helps improve sales and enhances the store’s appearance.
Stock Handling and Receiving
This role also involves physical stock handling, including:
- Offloading delivery trucks
- Unpacking and checking incoming stock
- Moving stock to the storeroom or shop floor
- Handling stock carefully to prevent damage or loss
Requirements
Experience
- 2–3 years’ customer service experience
- Previous retail experience (essential)
- Merchandising experience (essential)
Skills and Personal Attributes
Applicants should have:
- Good communication skills
- A strong customer-focused attitude
- Ability to work well in a team
- Attention to detail
- A clear criminal record
- Willingness to work weekends and public holidays
- Reliable transport to and from work
Working Environment
The position is based in a busy shopping centre. Candidates should be comfortable standing for long periods and working under pressure during peak shopping times. Teamwork and reliability are key to success in this role.
Salary and Pay Rate
- Hourly Rate: R28.79 per hour
This role offers steady retail income with consistent working hours.
Why Apply?
This opportunity is ideal for individuals with retail and merchandising experience who want to work in a modern homeware store with strong visual appeal. It allows you to build on your existing retail skills while gaining experience in a growing concept store.
Final Notes
If you are reliable, hardworking, and passionate about customer service and merchandising, this position could be the right fit for you. Ensure your application clearly highlights your retail, customer service, and merchandising experience.
