The Insurance Sector Education and Training Authority (InSETA) is offering unemployed South African youth the chance to participate in a structured 12-month learnership programme focused on Financial Associates – Client Services. This opportunity aims to bridge the gap between education and meaningful employment in the dynamic financial services sector.
What Is the InSETA Learnership Programme?
This programme combines classroom instruction with hands-on workplace experience. Participants will be guided by professionals and mentors to gain the necessary knowledge and practical skills required for client service roles in the insurance industry.
Key Features of the Programme
- Duration: 12 months
- Focus Area: Client Services in the financial sector
- Qualification: Nationally recognised certification upon completion
- Stipend: Monthly allowance to cover basic expenses
- Training: Theoretical and practical learning, plus soft skills development
Why Choose a Career in Client Services?
Client services professionals play a critical role in the financial industry. Their work involves assisting clients with queries, explaining financial products, processing claims, and maintaining high levels of customer satisfaction.
Benefits include:
- Strong job stability in a vital industry
- Career growth opportunities into advisory or management roles
- Valuable skills in communication, customer relations, and financial knowledge
- Exposure to a wide professional network
Programme Benefits
- National Qualification
Learners will graduate with a qualification registered with the South African Qualifications Authority (SAQA). - Monthly Stipend
A stipend is paid monthly to help with transport, data, and food expenses. - Work Experience
Learners gain real office experience in a professional environment under experienced mentors. - Personal and Professional Growth
Training also includes time management, digital literacy, and communication skills.
Entry Requirements
To be considered, applicants must:
- Be a South African citizen, aged 18 to 35
- Have a completed Grade 12 (Matric) certificate
- Have passed English and Mathematics/Math Literacy/Accounting
- Be currently unemployed and not studying
- Have no previous learnership participation
- Be able to attend training on-site at a provincial office
- Possess strong communication and computer literacy
- Have access to reliable transport
- Owning a smartphone or laptop is beneficial
Available Locations
Learnerships will be hosted in the following provinces:
- Gauteng (Johannesburg, Pretoria)
- KwaZulu-Natal (Durban, Pietermaritzburg)
- Western Cape (Cape Town, Bellville)
- Eastern Cape (East London, Port Elizabeth)
- Limpopo (Polokwane)
- Free State (Bloemfontein)
- Mpumalanga (Nelspruit)
- North West (Rustenburg)
- Northern Cape (Kimberley)
How to Apply
Visit the official career or learnership portal and submit your application online. Ensure that your details are accurate and your documents are uploaded in the correct format.
- Document Preparation
Have your certified Matric certificate, ID copy, CV, and other supporting documents ready. - Application Submission
Apply through the official recruitment platform during the application window. - Assessments and Interviews
Shortlisted candidates will complete assessments, interviews, and basic computer tests. - Final Selection
Successful candidates will receive formal offers and onboarding details.
Helpful Tips for Applicants
- Use a professional CV and email address
- Highlight your soft skills like teamwork and communication
- Double-check your submission for accuracy and completeness
- Prepare to speak confidently in interviews about your goals and interests in finance
Why Learnerships Matter
South Africa continues to face a high rate of youth unemployment. Programmes like InSETA’s are critical in offering real work experience and industry-recognised qualifications, helping to build a stronger, more skilled workforce.
This programme empowers young people not only with a job opportunity but also with career clarity, professional confidence, and a solid stepping stone into the financial sector.
