Online Fashion Assistant Jobs 2026 at Takealot (Superbalist) – Pretoria
Looking for an online job in fashion and customer service? Takealot, through its fashion platform Superbalist, is hiring Online Fashion Assistants in Pretoria.
This is an exciting opportunity for individuals who love fashion, enjoy helping customers, and want to work in a fast-growing e-commerce environment.
📍 Job Overview
- Position: Online Fashion Assistant
- Company: Takealot (Superbalist Division)
- Location: Pretoria, South Africa
- Job Type: Full-Time
- Closing Date: 04 June 2026
- Industry: E-commerce / Fashion / Customer Service
🛍️ About the Role
As an Online Fashion Assistant, you will support customers with their online shopping experience. You will handle queries, resolve issues, and ensure customers receive fast, friendly, and professional service across multiple platforms.
⚙️ Key Responsibilities
- Respond to customer queries via phone, email, and live chat
- Assist with orders, deliveries, returns, and exchanges
- Process returns and exchanges accurately
- Maintain customer records and update systems
- Provide product and fashion guidance to customers
- Work with the team to improve response times and service quality
- Ensure excellent customer experience at all times
🎓 Minimum Requirements
- Matric (Grade 12) or higher qualification
- 6–12 months customer service experience
- Strong computer and typing skills
- Good written and spoken English
💡 Key Skills & Competencies
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Customer-focused mindset
- Teamwork and adaptability
- Willingness to learn and grow
🌟 Why Apply?
- Work with one of South Africa’s leading online retailers
- Gain valuable digital and customer service experience
- Be part of a dynamic and innovative fashion team
- Opportunities for career growth within the Takealot Group
⚖️ Employment Equity
Takealot and Superbalist are equal opportunity employers. Preference may be given to candidates from designated groups in line with employment equity goals.
📌 How to Apply
Apply online via the official Takealot or Superbalist careers platform as soon as possible.
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