If you’re eager to start a career in office administration, the Business Administration Training Programme (SAQA ID 67465) could be the perfect starting point. This SETA-accredited learnership runs for 12 months, offers 120 credits, and includes 69 contact days of guided training. With an NQF Level 3 qualification, you’ll gain real skills for real jobs—whether you’re aiming to work in corporate, non-profit, or community organisations.
Who Should Consider This Learnership?
This programme is ideal for a wide range of individuals, including:
- Aspiring administrators managing everyday office tasks
- Entrepreneurs or small business owners handling basic admin duties
- Non-profit and club members taking care of records or communication
- Entry-level support staff wanting formal training
No matter where you work, if you’re involved in any form of organisational administration, this learnership is designed to equip you with core, transferable skills.
Entry Requirements: What You Need to Apply
To qualify for the learnership, you’ll need:
- A Grade 12 (Matric) certificate
- Communication proficiency at NQF Level 2
- Mathematical Literacy at NQF Level 2
Even if your grades aren’t perfect, meeting the basic criteria gives you a solid chance. And if you don’t fully qualify yet, there are bridging options available through other SETA-accredited pathways.
What You’ll Learn in This Programme
This qualification focuses on real-world, essential admin skills such as:
- Writing emails, reports, and business letters
- Time and self-management
- Organising files, records, and data
- Processing invoices and petty cash
- Using tools like Microsoft Word, Excel, and PowerPoint
- Delivering strong customer service
These are the skills employers look for—making you job-ready as soon as you complete the course.
Programme Format: 69 Contact Days of Practical Learning
The training takes place over a year, including:
- Core classroom-based lessons
- Remediation support for learners who need help
- Portfolio of Evidence (POE) building—your proof of competency through assignments and real-life work tasks
The format ensures you’re not just learning theory but actively applying your knowledge in hands-on scenarios.
Why SETA Accreditation Matters
A Services SETA-accredited programme gives your qualification national credibility. Here’s why that’s important:
- Recognised across South Africa by employers and institutions
- Proof that your training meets official education standards
- Enables future academic progression into higher NQF levels
With this learnership, you’re not just ticking a box—you’re building a verified career foundation.
How to Apply: A Step-by-Step Guide
- Before submiting read full infomation ON LEARNER HOST
- Submit your application Please scroll to down to form
- Find an approved training provider
Check with the Services SETA or visit LEARNER HOST listings for updated options. - Submit your application
Upload your documents, including:- Certified Grade 12 certificate
- Proof of NQF Level 2 Communication and Math Literacy
- Certified ID copy
- Attend interviews or orientations
Some providers might assess your motivation through informal interviews. - Sign your learnership agreement
This is a formal document that outlines your role and responsibilities. - Begin your training journey
Attend sessions, complete tasks, build your POE, and graduate with a respected qualification.
What Does It Cost?
Costs vary, but many providers offer:
- Affordable payment plans
- Employer-sponsored options
- SETA-backed grants to reduce or cover costs
Always ask providers about funding options, application fees, and whether you’ll need access to a computer or any learning materials.
How to Prepare Before You Start
To set yourself up for success:
- Brush up on basic maths and communication skills
- Secure a computer and reliable internet access
- Get used to using digital planners or to-do lists
- Consider joining a peer support or study group
Preparation helps make your training smoother and more effective.
Career Opportunities After Completion
Once you’ve completed the programme, you’ll be qualified to apply for entry-level roles like:
- Office Administrator
- Front Desk Coordinator
- Data Capture Clerk
- Customer Service Agent
- Junior Executive Assistant
- Admin Assistant in NGOs, schools, or clinics
This qualification also opens pathways to further training in Office Management, HR, Events Coordination, or even Financial Admin.
What Graduates Say
“After I finished the programme, I landed an admin job at a community health clinic. The POE I submitted really helped me stand out during the interview.”
“The hands-on training gave me the confidence to apply for roles I never thought I qualified for. Within a month, I had three job offers.”
How to Keep Growing
The learnership is just your beginning. From here, you can explore:
- NQF Level 4 Business Administration qualifications
- Short courses in HR, customer service, or events admin
- Certifications in MS Office, QuickBooks, or other office tools
Each step builds your credibility and value in the workplace.
FAQs: Everything You Need to Know
Is Matric a must?
Yes. Grade 12 is a minimum requirement for this accredited programme.
Do I need my own computer?
Not always. Some providers offer computer labs, but having one helps.
Can I work and study at the same time?
Ask your provider. Some allow part-time learning options.
How do I prove my admin experience?
The POE includes assignments, real work tasks, and supervisor sign-offs.
Is remote learning possible?
Mostly not—69 contact days are required, but some blended options are emerging.
Final Thoughts: Your Admin Career Starts Now
Administrative roles are critical in every industry. By completing this SETA-accredited learnership, you gain:
- A nationally recognised qualification
- Practical, job-ready skills
- A structured learning experience backed by real industry needs
If you’re ready to grow your skills, apply to a registered provider today. The admin world is waiting—and this is your first big step.
