Services SETA – Guidance on Submitting Invoices via the Invoice Management Hub

The Services SETA requests all suppliers to submit their invoices exclusively through the official Invoice Management Hub. Please note that only invoices submitted via this platform will be processed.

👉 Access the Invoice Management Hub here: https://dynamics365.servicesseta.org.za/


Important Submission Procedures

To ensure smooth and efficient processing, suppliers must adhere to the following procedures:

1. Invoices with Inadequate Supporting Documents

  • If additional supporting documents are required, suppliers will be notified within 72 hours of receipt.
  • Invoices submitted incorrectly or prematurely will be rejected within 72 hours.
  • If an invoice query is not resolved within five working days of correspondence, the invoice will be rejected.

⚠️ Reminder: All invoices must be submitted and verified through the system to avoid unnecessary delays.


Troubleshooting and Support

For any challenges related to system access or login issues, suppliers can contact the relevant officials below:

Admin – Goods/Services

Bursaries, Infrastructure, Research, and Qualification Development

DG Projects


Conclusion

All suppliers are reminded that only invoices submitted via the Invoice Management Hub will be processed. By following the correct procedures and ensuring all required documentation is attached, suppliers can help speed up payment processing and avoid unnecessary delays.

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