Truworths Call Centre Agent Job 2026 in Cape Town (Permanent Position for Matric Applicants)

Apply for Truworths Call Centre Jobs 2026

Looking for a Call Centre Agent job in Cape Town? Truworths is currently hiring Inbound Call Centre Agents for a permanent position in 2026. This is an excellent opportunity for candidates with Matric and call centre experience to join a leading retail company in South Africa.

About Truworths

Truworths is one of South Africa’s most successful fashion retailers, with over 700 stores nationwide and operations across Africa. The company specializes in men’s and women’s clothing, accessories, and footwear, offering customers high-quality fashion and excellent service.

Job Details: Call Centre Agent Vacancy 2026

• Position: Inbound Call Centre Agent
• Location: Cape Town
• Job Type: Permanent
• Reference Number: TRU260402-2
• Department: Customer Services (E-commerce & Multimedia)

Key Responsibilities

As a Call Centre Agent at Truworths, you will:

• Answer incoming customer calls related to online orders and deliveries
• Assist customers with order tracking and account management
• Support customers with online profiles and payments
• Communicate with couriers and stores to resolve customer queries
• Maintain accurate administration and records
• Provide excellent customer service and respond within required timeframes

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Minimum Requirements

To qualify for this Call Centre job in Cape Town, you must have:

• Matric / Grade 12 certificate
• At least 12 months call centre experience
• Strong English communication skills (written and verbal)
• Computer literacy (MS Word, Excel)
• Typing speed of 35 words per minute or higher
• Good problem-solving and analytical skills

Key Skills and Competencies

• Customer service orientation
• Attention to detail and accuracy
• Ability to work under pressure
• Strong time management skills
• Teamwork and independence
• Proactive mindset

How to Apply for Truworths Jobs 2026

To apply for the Truworths Call Centre Agent job, visit the official Truworths careers website and submit your application online.

👉 Make sure to:

• Register your profile
• Upload all required documents
• Use Google Chrome for best results

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Why Apply for This Job?

• Permanent employment opportunity
• Work for a leading South African retail brand
• Gain experience in eCommerce and customer service
• Career growth opportunities

Keywords (for SEO ranking)

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