Are you looking for call centre jobs in Cape Town or a permanent opportunity in sales and customer service? Auto Pedigree, part of Motus Corporation, is currently recruiting for an Agent: Call Centre – Mobile Bus Sales position in the Western Cape.
This permanent vacancy is suitable for an experienced customer service and sales professional who enjoys working with customers, generating sales leads and achieving targets. Applicants should have Grade 12 or a Senior Certificate, at least two years of customer service and sales experience, a valid driver’s licence and basic computer skills.
The closing date for applications is 25 August 2026.
Agent: Call Centre Vacancy at Auto Pedigree
The successful candidate will join a target-driven team responsible for identifying customer needs, matching customers with suitable products and services, converting leads and building strong relationships with new and existing customers.
The role combines call centre operations, sales, customer service and automotive knowledge. The successful applicant will be expected to understand customer requirements, provide accurate information and help drive business growth through excellent service and effective sales techniques.
This is a permanent position based in Cape Town, Western Cape.
Job Details
| Job Information | Details |
|---|---|
| Employer | Motus Corporation |
| Company / Brand | Auto Pedigree |
| Job Title | Agent: Call Centre – Mobile Bus Sales |
| Reference Number | 199367 |
| Location | Cape Town, Western Cape |
| Job Type | Permanent |
| Sector | Sales / Automotive |
| Minimum Qualification | Grade 12 / Senior Certificate |
| Experience Required | 2 years’ customer service and sales experience |
| Application Deadline | 25 August 2026 |
What Does an Auto Pedigree Call Centre Agent Do?
The Call Centre Agent will be responsible for interacting with customers and helping the business achieve its sales and customer service objectives.
A major part of the position involves identifying what customers need and matching those needs with the company’s available products and services.
The successful candidate will also work on converting leads into sales and maintaining relationships with existing customers.
Excellent customer service will be important because the employee will need to manage customer expectations, respond to enquiries and ensure that customers receive appropriate feedback.
Key Duties and Responsibilities
The successful candidate will be expected to perform a range of sales, customer service and administrative duties.
These responsibilities include:
- Managing daily, weekly and monthly sales activities.
- Identifying customer needs and matching them with suitable products and services.
- Converting sales leads into business opportunities.
- Developing relationships with new and existing customers.
- Working towards monthly sales targets.
- Supporting strategies designed to retain existing customers.
- Growing the customer base through effective sales activities.
- Assisting with the setup of mobile displays.
- Managing customer expectations.
- Ensuring that customer escalations are handled appropriately.
- Providing customers with feedback and updates.
- Conducting face-to-face customer discussions when required.
- Explaining finance application procedures to customers.
- Providing prompt and professional responses to customer enquiries.
- Following company policies, procedures and operational requirements.
- Performing other reasonable duties assigned by management.
Minimum Requirements
Candidates interested in this Auto Pedigree Call Centre vacancy should carefully check that they meet the required qualifications and experience before applying.
The advertised requirements include:
Grade 12 Qualification
Applicants must have a Grade 12 / Senior Certificate.
An NCA qualification is considered an advantage, particularly because the position operates within the automotive industry.
Customer Service and Sales Experience
Candidates should have at least two years of customer service and sales experience.
Applicants with previous experience dealing directly with customers, handling enquiries, generating leads or achieving sales targets may be well suited to this position.
Relevant automotive industry experience is also desirable.
Valid Driver’s Licence
A valid driver’s licence is required for the position.
Candidates should make sure their licence is valid when submitting their application.
Computer Literacy
Applicants must have basic computer skills and be comfortable working with programmes such as Microsoft Excel and Outlook.
Computer literacy is important because the position may involve recording customer information, managing sales activities and communicating with customers and colleagues electronically.
Valid South African ID
A valid South African identity document is listed among the minimum requirements.
Skills and Personal Attributes
The ideal candidate should have a strong customer service attitude and be comfortable working in a target-driven environment.
Important skills and attributes include:
- Good customer service skills.
- Strong telephone etiquette.
- Sales and marketing skills.
- Ability to communicate professionally.
- Good social and interpersonal skills.
- Ability to work towards sales targets.
- Strong time-management skills.
- Attention to detail.
- Ability to meet deadlines.
- Ability to work independently.
- Ability to work effectively as part of a team.
- High level of motivation.
- Ability to adapt to changing circumstances.
- Ability to follow instructions.
- Ability to take responsibility for decisions and actions.
- Understanding of customer information.
- Ability to manage unexpected customer demands.
- Knowledge of the National Credit Act (NCA) is advantageous.
A Target-Driven Sales Opportunity
This position may suit candidates who enjoy working towards measurable goals.
The successful Call Centre Agent will be expected to contribute towards monthly sales targets while maintaining a high standard of customer service.
Being target-driven means the candidate should be motivated to follow up on leads, understand customer requirements and identify opportunities to convert enquiries into sales.
At the same time, the role requires employees to focus on customer satisfaction rather than simply making sales.
Customer Service Is a Key Part of the Role
Good customer service will be essential in this position.
The successful candidate will communicate with customers, answer questions, explain relevant processes and manage expectations.
Customers may have different needs and levels of knowledge, so the employee should be patient, professional and able to explain information clearly.
The ability to handle difficult or unexpected situations calmly can also be valuable in a busy call centre and sales environment.
Automotive Knowledge
The position is linked to Auto Pedigree and the automotive industry, so candidates should be willing to develop their knowledge of vehicles.
The successful employee may need to familiarise themselves with vehicle characteristics, features and capabilities.
Having a basic understanding of vehicles can help the employee answer customer questions and provide more useful information during the sales process.
Relevant automotive industry experience is listed as desirable.
Working Hours and Flexibility
Applicants should be aware that the appointed person will be required to work shifts and weekends.
The position may also involve travel, so candidates should be comfortable with these requirements before applying.
Flexibility is important because customer-facing sales operations may require employees to work outside traditional office hours.
Who Should Apply?
This vacancy may be suitable for people with experience in:
- Call centre sales.
- Customer service.
- Automotive sales.
- Retail sales.
- Telephone sales.
- Customer relationship management.
- Lead generation.
- Sales administration.
- Vehicle-related customer service.
Candidates should nevertheless ensure that they meet the official requirements before submitting an application.
About Motus Corporation
Motus Corporation is a major South African automotive group operating across various areas of the automotive value chain.
According to the vacancy information, Motus has a long history in the automotive sector and operates across multiple business segments, including vehicle import and distribution, retail and rental, mobility solutions and aftermarket parts.
The company has a substantial presence in South Africa and operates internationally in selected markets.
How to Apply for the Auto Pedigree Call Centre Job
Candidates interested in the Agent: Call Centre – Mobile Bus Sales position should apply through the official recruitment channel where the vacancy is advertised.
Before applying, carefully review the job requirements and make sure your CV accurately reflects your qualifications, work experience and relevant skills.
Your application should clearly demonstrate your customer service and sales experience, particularly if you have experience working towards targets or within the automotive sector.
Applicants should also ensure that their contact information is correct and up to date so that they can be reached if they are shortlisted.
Closing Date for the Vacancy
The application deadline for this Auto Pedigree position is:
25 August 2026
Job seekers are encouraged to apply before the closing date. Waiting until the final day may result in missing the opportunity if the vacancy closes earlier or applications are no longer accepted.
Frequently Asked Questions
What is the job title?
The position is Agent: Call Centre – Mobile Bus Sales.
Where is the job located?
The vacancy is based in Cape Town, Western Cape.
Is this a permanent job?
Yes. The advertised job type is Permanent.
What qualification is required?
Applicants need Grade 12 / Senior Certificate. An NCA qualification is an advantage.
How much experience is required?
The vacancy requires two years of customer service and sales experience.
Is a driver’s licence required?
Yes. A valid driver’s licence is listed as a requirement.
Do I need computer skills?
Yes. Applicants should be computer literate and have basic competence in Excel and Outlook.
Must I be able to work weekends?
Yes. The successful candidate will be required to work shifts and weekends and may also need to travel.
When does the application close?
The closing date is 25 August 2026.
Final Thoughts
The Auto Pedigree Agent: Call Centre – Mobile Bus Sales vacancy offers an opportunity for an experienced sales and customer service professional to join a major automotive group in South Africa.
The role is particularly suited to someone who is target-driven, customer-focused, motivated and comfortable working in a sales environment.
With Grade 12, at least two years of relevant customer service and sales experience, a valid driver’s licence and basic computer skills, eligible candidates can consider applying for this permanent opportunity in Cape Town.
If this vacancy matches your experience and career goals, make sure you review the requirements carefully and submit your application before 25 August 2026.
Reference Number: 199367
Position: Agent: Call Centre – Mobile Bus Sales
Company: Motus Corporation / Auto Pedigree
Location: Cape Town, Western Cape
Closing Date: 25 August 2026
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