Are you looking for a Sales Associate job in South Africa and have completed Grade 12? Totalsports is recruiting for a Sales Associate (120h) contract position at Mall of Africa, offering an opportunity for a job seeker who is passionate about sport, fitness, sales and customer service.
The vacancy is advertised by TFG and is a full-time contract position. The successful candidate will become part of the Totalsports team and will be responsible for assisting customers, supporting sales activities, maintaining stock levels and helping create an excellent shopping experience.
The position has been listed under North West, South Africa, while the job title identifies the workplace as Mall of Africa. Applicants should carefully check the location details on the official vacancy before applying.
Totalsports Sales Associate Job 2026
The Sales Associate (120h) – Totalsports – Mall of Africa (Contract) position is a customer-facing retail opportunity.
The successful applicant will represent the Totalsports brand while assisting customers with their shopping needs. The role requires someone who can work in a busy retail environment, communicate effectively with customers and colleagues, and contribute towards achieving sales targets.
This opportunity may be particularly suitable for people who enjoy sports, fitness, fashion, retail and working with customers.
Job Details
| Job Information | Details |
|---|---|
| Company | TFG |
| Brand | Totalsports |
| Position | Sales Associate (120h) |
| Employment Type | Contract |
| Job Schedule | Full-time |
| Location | Mall of Africa |
| Province listed | North West |
| Country | South Africa |
| Job Identification | 14630 |
| Qualification | Grade 12 (Matric) |
| Closing Date | Not stated in the supplied vacancy |
What Does a Totalsports Sales Associate Do?
The Sales Associate plays an important role in the daily operation of the store. The position involves working directly with customers while also supporting sales and stock-related activities.
Provide Excellent Customer Service
The successful candidate will act as an ambassador for the Totalsports brand.
This means welcoming customers, understanding their needs and helping them find appropriate products and solutions.
The company expects Sales Associates to provide an excellent customer experience and work towards exceeding customer expectations.
Assist Customers With Their Needs
A key part of the role is identifying what customers are looking for and helping them choose suitable products.
Candidates should therefore enjoy interacting with people and be comfortable communicating with customers in a professional manner.
Work Towards Sales Targets
The Sales Associate will actively monitor sales performance against targets.
This is a target-driven position, so applicants should be motivated to achieve sales objectives and contribute to the overall performance of the store.
Generate New Sales
The successful candidate will be expected to look for opportunities to make additional sales.
This includes engaging with customers, understanding their requirements and recommending products that meet their needs.
Sell Products
The Sales Associate will sell a diverse range of Totalsports products.
Candidates should be willing to learn about the products available in the store and keep up to date with relevant trends.
Replenish Stock
The position also involves assisting with stock replenishment.
Keeping shelves and displays properly stocked helps ensure that customers can easily find the products they are looking for and that the store remains ready for business.
Totalsports Sales Associate Requirements
The main qualification listed for the position is:
Grade 12 (Matric)
Applicants should also possess the skills and personal qualities needed to succeed in a customer-focused retail environment.
The employer specifically highlights the importance of being passionate about people, target-driven and focused on delivering a good customer experience.
Skills Needed for the Totalsports Job
The vacancy lists several skills that applicants should have.
Good Communication Skills
Candidates should have good verbal and written communication skills. Effective communication is important when assisting customers and working with other members of the store team.
Customer Service
The role requires strong customer-service abilities. Applicants should be able to understand customer needs and respond to challenges professionally.
Sales and Negotiation
Because this is a sales position, candidates should be comfortable with selling and negotiation and should be willing to work towards sales targets.
Ability to Multitask
Retail environments can become busy, particularly during peak shopping periods. The successful candidate should be able to manage multiple tasks while maintaining good customer service.
Attention to Detail
A high level of attention to detail is required to ensure that tasks are completed correctly and that customers receive quality service.
Initiative
The employer is looking for someone who can take initiative and identify what needs to be done rather than always waiting for instructions.
Ability to Work Independently
The Sales Associate should be able to work independently while also contributing effectively as part of the wider store team.
Competencies for the Sales Associate Position
The vacancy highlights several customer-service and sales competencies, including:
- Building customer loyalty
- Customer service delivery
- Navigating customer challenges
- Negotiation
- Selling
These competencies are important because the Sales Associate will have regular interaction with customers and will contribute directly to the store’s sales performance.
Behaviours Expected by TFG
TFG also lists a number of behaviours that are important for the role.
These include:
Adhering to Standards
The employee should ensure that quality and compliance standards are followed when completing work.
Continual Improvement
The successful candidate should look for opportunities to improve processes and the way tasks are performed.
Decision Making
The position requires the ability to assess situations and make effective and timely decisions.
Driving and Persevering
Candidates should demonstrate determination and remain focused when working towards objectives.
Meeting Customer Expectations
Providing exceptional customer service is an important part of the position.
Planning and Organising
The Sales Associate should be able to organise tasks and manage responsibilities in a structured way.
Relating and Networking
Building positive relationships with customers and colleagues is another important part of the role.
Who Should Apply for the Totalsports Mall of Africa Job?
The vacancy could be suitable for applicants who:
- Have Grade 12 (Matric).
- Enjoy working with people.
- Have an interest in sales and retail.
- Are passionate about sports and fitness.
- Have good communication skills.
- Can work in a fast-paced environment.
- Are comfortable working towards sales targets.
- Can work independently.
- Have good attention to detail.
- Can provide excellent customer service.
- Are willing to work as part of a team.
Applicants should carefully consider the location and contract nature of the position before applying.
About TFG
The vacancy is part of TFG, an internationally diversified retail group with a portfolio of 34 speciality lifestyle and apparel brands.
TFG describes its employees as an important part of its organisation and promotes its various brands as opportunities for employees to develop their careers.
Working within a large retail group can expose employees to different areas of the retail industry and provide opportunities to develop skills in customer service, sales, merchandising and store operations.
About Totalsports
Totalsports is focused on the sports and fitness retail market.
The brand describes its values around performance, inspiration, authenticity, motivation, innovation and being real. It aims to make sport and fitness accessible to customers and positions itself as the #HomeofSport.
For someone who has a genuine interest in sports and fitness, the Sales Associate position can provide an opportunity to work in an environment connected to those interests.
Employment Equity
The vacancy states that preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
Applicants should review the official vacancy information for the full employment-equity and recruitment details.
Is the Totalsports Job Permanent?
No. The vacancy is specifically advertised as a contract position.
The job title states:
Sales Associate (120h) – Totalsports – Mall of Africa (Contract)
Applicants should therefore understand that this is not advertised as a permanent position.
Is There a Closing Date?
The supplied vacancy information does not provide a closing date.
Because vacancies can be removed once a suitable candidate has been found or when recruitment closes, interested applicants should not delay unnecessarily.
Check the official TFG Careers listing for the most current application status before submitting your application.
How to Apply for the Totalsports Sales Associate Job 2026
Applicants interested in the Totalsports Sales Associate (120h) Mall of Africa opportunity should apply through the official TFG Careers platform.
When applying, make sure you:
- Search for Sales Associate (120h) – Totalsports – Mall of Africa (Contract).
- Confirm the Job Identification number: 14630.
- Read the complete vacancy information.
- Check that you meet the Grade 12 (Matric) requirement.
- Ensure that the location and contract conditions are suitable for you.
- Prepare your CV and relevant personal information.
- Complete the online application accurately.
- Check your information before submitting.
- Submit your application while the vacancy is still available.
Always use the official employer recruitment platform when applying for a job and be cautious of anyone asking for money in exchange for employment.
Final Thoughts
The Totalsports Sales Associate (120h) – Mall of Africa (Contract) vacancy is an opportunity for a Matric-qualified job seeker interested in retail, sales, customer service, sport and fitness.
The role involves assisting customers, working towards sales targets, selling products, identifying new sales opportunities and helping maintain stock in the store.
The position is advertised as full-time and contract-based, with Job Identification 14630. The supplied vacancy does not state a closing date, so interested applicants should check the official TFG Careers platform and apply as soon as possible.
If you have Grade 12, enjoy working with people and believe you can thrive in a target-driven retail environment, this Totalsports opportunity may be worth considering.
📌 Position: Sales Associate (120h)
🏃 Brand: Totalsports
🏢 Employer: TFG
📍 Location: Mall of Africa
📚 Requirement: Grade 12 (Matric)
💼 Type: Contract
⏰ Schedule: Full-time
🔎 Job ID: 14630
📅 Closing date: Not stated
Share this opportunity with a friend, family member or job seeker who may be interested in a retail sales career.
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