FlySafair Call Centre Agent Vacancies 2026 (X6 Posts) | Apply Before 12 June 2026

Are you looking for aviation jobs in South Africa? FlySafair is inviting suitably qualified candidates to apply for six (6) Call Centre Agent vacancies at its Head Office in Bonaero Park, Gauteng. This exciting opportunity is ideal for individuals with customer service and call centre experience who want to build a career with one of South Africa’s leading low-cost airlines.

The closing date for applications is 12 June 2026.

About the FlySafair Call Centre Agent Jobs 2026

As a Call Centre Agent, you will serve as one of the primary points of contact for passengers and customers. Your role will involve assisting travellers with flight bookings, enquiries, cancellations, delays, and other travel-related concerns while maintaining high customer service standards.

This position offers valuable experience within the aviation industry and provides opportunities for professional growth in a fast-paced and customer-focused environment.

About FlySafair

FlySafair is one of South Africa’s most trusted and successful low-cost airlines. The airline operates domestic routes across major cities and is known for its reliable service, affordable fares, and commitment to customer satisfaction.

As the company continues to expand, FlySafair regularly creates employment opportunities for talented and motivated individuals across various departments.

Key Responsibilities

Successful candidates will be responsible for:

• Receiving and handling incoming customer calls.
• Assisting passengers with flight-related enquiries.
• Managing customer concerns regarding delays and cancellations.
• Providing accurate information about airline procedures and policies.
• Communicating professionally with customers via telephone and written correspondence.
• Delivering exceptional customer service at all times.
• Working closely with team members to resolve customer issues.
• Handling confidential customer information responsibly.
• Maintaining high service standards in line with company requirements.

Minimum Requirements

To qualify for the FlySafair Call Centre Agent vacancies, applicants must meet the following requirements:

• Grade 12 (Matric) or equivalent qualification.
• Between 1 and 4 years of call centre experience.
• Travel or tourism-related qualification will be advantageous.
• Excellent written and verbal English communication skills.
• Good computer literacy.
• Strong telephone etiquette.
• No criminal record.
• No adverse credit record.
• Ability to work weekends, public holidays, and flexible shifts.
• Own transport will be an added advantage.

Essential Skills and Competencies

FlySafair is looking for candidates who possess:

Strong Customer Service Skills

Applicants must be able to assist customers professionally while ensuring a positive customer experience.

Excellent Communication Skills

The ability to communicate clearly and confidently is essential when assisting passengers with travel-related enquiries.

Problem-Solving Ability

Successful candidates should be capable of resolving customer concerns efficiently and professionally.

Time Management Skills

The role requires the ability to manage multiple customer interactions while meeting service targets and deadlines.

Professionalism and Reliability

Candidates must demonstrate integrity, confidentiality, and a strong work ethic.

Working Hours and Shift Requirements

The Call Centre Agent role operates on a shift basis. Employees may be scheduled to work the following shifts:

• 07:00 – 16:00
• 08:00 – 17:00
• 09:00 – 18:00
• 10:00 – 19:00

Applicants must also be willing to work:

• Weekends
• Public holidays
• Additional flexible hours when operationally required

Benefits of Working in the Aviation Industry

A career in aviation offers valuable skills and long-term career development opportunities. Benefits of working as a Call Centre Agent include:

• Exposure to the airline and travel industry.
• Professional customer service experience.
• Career growth opportunities.
• Enhanced communication skills.
• Improved problem-solving abilities.
• Experience within a dynamic and professional work environment.

These transferable skills can open doors to future opportunities in aviation, tourism, hospitality, administration, and customer service management.

Important Application Information

Applicants should note the following:

• Email applications will not be accepted.
• Preference may be given to under-represented designated groups in line with employment equity requirements.
• If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful.
• FlySafair reserves the right not to make an appointment.

How to Apply for FlySafair Call Centre Agent Vacancies 2026

Interested candidates who meet the requirements should submit their applications through the official FlySafair careers platform before the closing date.

Closing Date

📅 12 June 2026

Due to the popularity of aviation careers in South Africa, applicants are encouraged to apply as early as possible.

Final Thoughts

The FlySafair Call Centre Agent Vacancies 2026 present an excellent opportunity for experienced customer service professionals seeking employment within South Africa’s growing aviation industry. With six positions available, successful candidates will gain valuable airline experience while working for one of the country’s leading airlines.

If you meet the requirements and have a passion for customer service, apply today and take the next step in your aviation career.

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Meta Description: Apply for FlySafair Call Centre Agent Vacancies 2026. Six positions available in Bonaero Park, Gauteng. Grade 12 and call centre experience required. Closing date: 12 June 2026.

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