OUTsurance Telesales Learnership 2026: 12-Month Learnership for Unemployed Youth

Are you a young South African looking for a learnership that can help you gain valuable workplace experience in the insurance and financial services industry? The OUTsurance Telesales Learnership 2026 could be an opportunity worth considering.

OUTsurance is inviting eligible unemployed youth to apply for a 12-month Telesales Learnership based in Centurion, South Africa. The programme is designed to provide work-based learning and practical experience to people who are interested in building a career in call centre operations, telesales, financial services and insurance.

The learnership is offered on a fixed-term 12-month learnership agreement and is specifically intended as a learning opportunity rather than an employment contract.

Candidates who are selected will gain exposure to customer interactions, insurance quotations, sales, upselling, policy changes and customer service while working in a telesales environment.

OUTsurance Telesales Learnership 2026 Overview

The Telesales Learnership provides an opportunity for unemployed youth to gain practical experience within OUTsurance.

As a Telesales Learner, you will interact with customers who have requested insurance quotations or contacted OUTsurance for assistance. You will be expected to assist customers, provide quotations and explain the benefits of being insured with OUTsurance.

The role also involves sales-related activities, including increasing sales, upselling and making changes to existing policies.

Learnership Details

What Is the OUTsurance Telesales Learnership?

The OUTsurance Telesales Learnership is a structured work-based learning programme aimed at unemployed young people who want to gain experience in the financial and insurance sector.

The programme combines learning with practical workplace exposure. It is particularly suited to candidates who have an interest in call centre work, customer service, sales and insurance.

According to the opportunity description, successful applicants will enter into a fixed-term 12-month learnership agreement with OUTsurance. This agreement is a learning opportunity and should not be confused with a permanent employment contract.

For young people trying to enter the financial services industry, gaining practical exposure in a professional customer-facing environment can provide useful experience for future career opportunities.

What Will a Telesales Learner Do?

The successful learners will interact with OUTsurance customers and assist them with insurance-related enquiries.

The role involves customers who have requested a quotation or contacted the company for assistance. Learners will be expected to understand the customer’s needs and provide appropriate assistance.

Some of the activities associated with the role include:

• Interacting with customers
• Providing insurance quotations
• Assisting customers with their enquiries
• Explaining the benefits of insurance
• Increasing sales
• Upselling products or services
• Making changes to existing policies
• Improving the overall customer experience
• Working towards sales and quality objectives

Because this is a telesales environment, successful candidates should be comfortable communicating with customers and working towards clearly defined goals.

OUTsurance Telesales Learnership Requirements

One of the notable features of this opportunity is that no previous work experience is required.

Applicants must, however, meet the specific requirements for the INSETA learnership.

The minimum qualification is:

Matric or an equivalent qualification.

A recognised Diploma or Degree is advantageous, but the advertisement does not state that it is compulsory.

INSETA Learnership Eligibility

To qualify for the INSETA Learnership programme, applicants must:

• Be a South African citizen
• Be between the ages of 18 and 35
• Be unemployed
• Have been unemployed for the last six months
• Not have previously participated in an INSETA Learnership

Candidates should carefully check that they meet all of these requirements before applying.

Skills and Competencies Required

Although no previous experience is required, OUTsurance is looking for candidates who demonstrate the right skills and personal qualities for a telesales and customer-service environment.

The advertised competencies include:

Computer Literacy

Candidates should be computer literate, including having knowledge of Microsoft Office.

Computer skills are important because telesales employees generally work with digital systems while communicating with customers and managing customer information.

Communication and Interpersonal Skills

Strong communication skills are important for this position.

Learners will interact with customers and therefore need to communicate clearly and professionally while understanding customer needs.

Good interpersonal skills are also important when building positive relationships with customers.

Problem-Solving Skills

The role requires candidates who can identify customer needs and find appropriate ways to assist them.

Problem-solving ability can therefore be an important part of delivering a positive customer experience.

Negotiation Skills

Because the position is focused on telesales, candidates should be comfortable with negotiation and sales conversations.

The ability to explain products and communicate their benefits can help learners perform effectively.

Adaptability and Time Management

Learners should be adaptable and able to manage their time effectively.

A telesales environment can be busy, so candidates should be able to remain focused while handling different customer interactions and responsibilities.

Goal Orientation

The role requires candidates who are goal orientated and quality orientated.

Tenacity, adaptability, coachability and the ability to work under pressure are also listed among the desired competencies.

OUTsurance Company Culture and Employee Benefits

OUTsurance describes itself as a company focused on innovation, digitally advanced solutions and human values.

The company states that it has been recognised as a Top Employer South Africa since 2022 and promotes a workplace culture focused on growth, inclusion and employee development.

The company lists a range of benefits and workplace features for its employees, including:

• A fun and inclusive company culture
• Rewards and recognition programmes
• Medical aid
• Pension fund
• Group life and disability benefits
• Growth and development opportunities
• Wi-Fi on campus
• Emergency Panic-Assist through the OUTsurance app
• Employee wellness programmes
• Free counselling
• Legal advice
• Financial coaching
• Casual dress code
• Staff volunteering opportunities

For the head office, the company also lists facilities and services such as shuttles to and from the Gautrain station and Centurion Taxi Rank, an onsite clinic, canteen, carwash, barber, beauty salon and sports facilities.

Other facilities mentioned include a day-care centre during public school holidays, maternity expressing rooms and prayer rooms.

Why This Learnership Could Be Valuable for Young Job Seekers

Entering the job market without previous experience can be difficult, particularly for young people who have completed Matric but have not yet had an opportunity to gain workplace exposure.

A learnership can provide an opportunity to develop practical skills while gaining experience in a real working environment.

The OUTsurance Telesales Learnership is particularly relevant to candidates interested in:

• Insurance
• Financial services
• Call centres
• Customer service
• Sales
• Telesales
• Client relationship management

The programme can also help learners develop transferable workplace skills such as communication, problem-solving, teamwork, time management and customer service.

Who Should Apply for the OUTsurance Learnership?

This opportunity may be suitable for unemployed South Africans aged 18 to 35 who have completed Matric or an equivalent qualification and are interested in working with customers.

It may particularly appeal to candidates who enjoy communicating with people and are interested in developing sales and customer-service skills.

Applicants should also be comfortable working towards goals and operating in an environment where performance, quality and customer experience are important.

Because no experience is required, young job seekers who have not yet had formal employment experience may consider applying if they meet the other eligibility requirements.

OUTsurance Employment Equity and Inclusion

OUTsurance states that it is committed to fostering an inclusive and diverse workplace.

The company actively encourages applications from persons with disabilities and states that it supports its Employment Equity objectives by striving to create equal opportunities.

Candidates from designated groups who meet the requirements are also welcomed to apply.

How to Apply for the OUTsurance Telesales Learnership

Applicants interested in the OUTsurance Telesales Learnership 2026 should use the application option provided in the original OUTsurance vacancy listing.

Before applying, candidates should make sure that they meet the INSETA eligibility requirements and have their relevant information ready.

In particular, applicants should check that they:

1. Are South African citizens.
2. Are between 18 and 35 years old.
3. Are currently unemployed.
4. Have been unemployed for the last six months.
5. Have not previously participated in an INSETA Learnership.
6. Have Matric or an equivalent qualification.
7. Are computer literate.
8. Have good communication and interpersonal skills.
9. Are interested in telesales, customer service and the insurance industry.

Important Information for Applicants

The OUTsurance Telesales Learnership is described as a 12-month fixed-term learnership agreement, rather than an employment contract.

Applicants should therefore understand the nature of the opportunity before submitting an application.

The programme is intended to provide unemployed youth with work-based learning and experience that can help them pursue future opportunities in the financial and insurance industry.

Applicants should also ensure that the information provided during the application process is accurate and complete.

Final Thoughts

The OUTsurance Telesales Learnership 2026 is an opportunity for unemployed South African youth to gain practical experience in the insurance and financial services sector.

The 12-month programme is based in Centurion and requires Matric or an equivalent qualification, while no previous work experience is required.

To qualify for the INSETA learnership, applicants must be South African citizens aged 18 to 35, unemployed for the last six months and must not previously have participated in an INSETA Learnership.

Candidates with strong communication skills, computer literacy, problem-solving ability, sales potential and a willingness to learn may find this opportunity particularly relevant.

If you meet the requirements and want to start developing a career in telesales, customer service, insurance or financial services, consider submitting your application through the official vacancy application process.

SEO title: OUTsurance Telesales Learnership 2026: 12-Month Programme in Centurion

Meta description: Apply for the OUTsurance Telesales Learnership 2026 in Centurion. Matric required, no experience needed. South African youth aged 18–35 may qualify.

Focus keyword: OUTsurance Telesales Learnership 2026

Suggested URL slug: outsurance-telesales-learnership-2026

Suggested keywords: OUTsurance learnership 2026, OUTsurance Telesales Learnership, telesales learnership South Africa, INSETA learnership 2026, learnerships for unemployed youth, Centurion learnerships, Matric learnerships 2026, insurance learnerships South Africa