Are you an unemployed young South African looking for a chance to gain contact centre skills, workplace experience and an NQF qualification? The Fordec Holdings Contact Centre Learnership 2026 may provide an opportunity to start building your career in customer service and contact centre operations.
Fordec Holdings is offering a funded Contact Centre NQF Level 3 Learnership aimed at unemployed South African youth. The programme combines theoretical training with practical workplace experience, allowing successful learners to develop skills that can be useful when applying for future jobs.
The learnership offers an estimated monthly stipend of approximately R5,500 during the programme.
Fordec Holdings Contact Centre Learnership 2026 – Quick Overview
| Opportunity | Details |
|---|---|
| Company | Fordec Holdings |
| Programme | Contact Centre Learnership |
| Qualification | NQF Level 3 |
| Target group | Unemployed South African youth |
| Age | Under 29 |
| Stipend | Approximately R5,500 per month |
| Training | Theoretical and practical workplace experience |
| Industry | Contact Centre / Customer Service |
| Application method | |
| admin@fordec.co.za |
Who Can Apply for the Fordec Holdings Learnership?
The programme is aimed at unemployed South African youth under the age of 29 who are interested in developing skills for a career in contact centres, customer service and related fields.
Applicants should have a South African ID and be prepared to provide the documentation required during the recruitment process.
The information provided for the opportunity mentions Matric, while Grade 10 applicants are also indicated as being able to apply. Because educational requirements can vary depending on the specific intake, applicants should submit their available qualifications and ensure that they meet the requirements communicated by Fordec Holdings during recruitment.
Candidates who are unsure about their eligibility should carefully check the requirements before submitting their applications.
What Qualification Will Learners Receive?
The programme focuses on Contact Centre NQF Level 3 training.
A contact centre qualification can help learners develop knowledge and practical skills related to communicating with customers, handling enquiries and working within a professional customer-service environment.
The combination of theoretical learning and practical exposure can be particularly useful for young people who have limited work experience and are trying to enter the job market.
What Does the Learnership Offer?
One of the important features of the Fordec Holdings Contact Centre Learnership is the combination of training and practical workplace experience.
Instead of only studying theoretical information, learners can gain exposure to workplace processes and the expectations associated with working in a contact centre environment.
Through the programme, participants can develop transferable workplace skills such as:
- Customer service
- Professional communication
- Telephone etiquette
- Problem-solving
- Teamwork
- Workplace discipline
- Handling customer enquiries
- Professional conduct
- Administrative skills
These skills can be useful when applying for future opportunities in customer service, contact centres, administration and related positions.
Fordec Holdings Learnership Stipend
Successful learners can receive an estimated stipend of approximately R5,500 per month.
The stipend is intended to provide financial support while participants complete the learnership and gain theoretical and practical experience.
Applicants should note that the amount is stated as approximately R5,500 per month. Candidates should confirm the final stipend and programme conditions directly with Fordec Holdings during the recruitment process.
Documents Required to Apply
Applicants should prepare their supporting documents before submitting their application.
The information provided indicates that applicants may need the following:
- South African ID
- Updated CV
- Matric certificate, where applicable
- Grade 10 qualification, where applicable
- SARS tax letter
- Certified copies of required documents
It is important to make sure that your CV is updated and contains accurate information.
Your CV should clearly include your contact details, educational qualifications and any previous work experience, volunteering, training or other relevant information.
Even if you have never had a permanent job before, make sure your CV presents your skills and education clearly.
Why Consider a Contact Centre Learnership?
Getting your first job can be difficult when employers require previous experience. A learnership can help address this challenge by providing an opportunity to gain both recognised training and workplace exposure.
Contact centre experience can be valuable because many organisations require employees who can communicate professionally with customers and handle enquiries effectively.
During a learnership, participants can develop confidence in communicating with customers, working with colleagues and following workplace procedures.
The experience gained can potentially help learners when applying for future positions in areas such as:
- Contact centre operations
- Customer service
- Call centre support
- Sales
- Administration
- Client services
- Reception and support roles
Employment Equity and Disability Applicants
The information provided indicates that some intakes may prioritise candidates with disabilities in accordance with employment equity requirements.
Candidates who have a disability and meet the requirements should ensure that they provide accurate information and documentation where requested during the application and recruitment process.
Who Should Apply?
The Fordec Holdings Contact Centre Learnership may be suitable for unemployed young South Africans who:
- Are under 29 years old.
- Have a South African ID.
- Are currently unemployed.
- Are interested in customer service or contact centre work.
- Want to gain practical workplace experience.
- Want to work towards an NQF Level 3 qualification.
- Are willing to participate in theoretical and practical training.
- Can provide the required supporting documents.
How to Apply for the Fordec Holdings Contact Centre Learnership
Interested candidates can submit their applications directly to Fordec Holdings by email.
Application Email: admin@fordec.co.za
Applicants should prepare their CV and required supporting documents before sending their application.
Where required, include your South African ID, SARS tax letter, relevant educational certificates and certified copies of documents.
Before submitting your application, check that your contact details are correct and that your CV is easy to read.
Important Information for Applicants
Applicants should carefully review the requirements before applying. The available information indicates both Matric and Grade 10 in relation to educational requirements, so candidates should submit their available qualifications and confirm the applicable requirement with Fordec Holdings.
The advertised stipend is also approximately R5,500 per month, meaning applicants should confirm the final stipend and other programme conditions directly with the company.
Do not send inaccurate information or documents that do not belong to you. Make sure all information submitted during the recruitment process is truthful and up to date.
Final Thoughts
The Fordec Holdings Contact Centre Learnership 2026 offers unemployed South African youth under 29 an opportunity to gain contact centre training, practical workplace exposure and an NQF Level 3 qualification.
With an estimated stipend of R5,500 per month, the programme may be worth considering for young people who want to develop customer-service and communication skills while gaining valuable workplace experience.
If you meet the stated requirements, prepare your CV and supporting documents and submit your application to admin@fordec.co.za.
For more South African learnerships, jobs, internships and other career opportunities, keep checking seta-services.co.za regularly.
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