OUTsurance OSS Hastings Learnership 2026: 18-Month Opportunity for Unemployed Youth in Centurion

Are you an unemployed South African youth looking to gain valuable workplace experience and build a career in the financial services industry? OUTsurance is inviting eligible candidates to apply for the OSS Hastings Learnership Programme 2026, an 18-month work-based learning opportunity based in Centurion, Gauteng.

This learnership is designed to help young people develop practical workplace skills while earning a monthly stipend of R9,000. Successful candidates will receive industry-related training and hands-on experience in a professional call centre environment, preparing them for future career opportunities in the insurance and financial services sectors.

About OUTsurance

OUTsurance has been one of South Africa’s leading insurance providers for more than 28 years. The company is known for delivering innovative insurance solutions while maintaining a strong focus on customer service and employee development.

As a forward-thinking organisation, OUTsurance invests in youth development through learnerships, internships, and skills development programmes that help young South Africans gain meaningful workplace experience.

OUTsurance OSS Hastings Learnership Overview

Programme: OSS Hastings Learnership
Duration: 18 Months
Location: Centurion, Gauteng
Type: Learnership Programme
Monthly Stipend: R9,000
Industry: Financial Services and Insurance
Reference: FAIS Non-Financial Advice Giving Role

This learnership combines formal training with practical work experience, providing participants with the opportunity to develop professional skills while working in a real business environment.

Purpose of the Learnership Programme

The OUTsurance OSS Hastings Learnership aims to provide unemployed youth with valuable workplace exposure and industry knowledge.

Participants will gain:

• Practical call centre experience.
• Customer service skills.
• Workplace communication skills.
• Knowledge of the insurance industry.
• Exposure to professional business environments.
• Nationally recognised training and development.

The programme serves as a stepping stone for individuals seeking long-term careers in customer service, call centres, financial services, and insurance.

What Participants Will Do

Successful learners will work within a professional call centre environment while attending structured training sessions.

Key areas of learning include:

Customer Service

Participants will learn how to:

• Handle customer interactions professionally.
• Build positive relationships with clients.
• Resolve customer queries effectively.
• Deliver exceptional customer service.

Communication Skills

Learners will develop:

• Telephone communication skills.
• Active listening techniques.
• Professional workplace communication.
• Problem-solving abilities.

Financial Services Exposure

The programme introduces learners to:

• Insurance industry operations.
• Customer engagement processes.
• Business administration functions.
• Professional workplace practices.

Working Hours and Shift Requirements

Candidates should note that the programme requires flexible working hours based on a predetermined roster.

Shift Schedule

Participants may be required to work:

• Friday to Monday (9-hour shifts).
• Saturdays (8-hour shifts).
• Sundays (5-hour shifts).

Learners will receive:

• Two weekdays off (Tuesday, Wednesday, or Thursday depending on the schedule).
• One dedicated training day each week for qualification-related learning and development.

Public Holiday Requirements

Participants may be required to work on South African public holidays if scheduled to do so, except when the public holiday falls within the United Kingdom holiday calendar as specified by the programme.

Monthly Stipend

Successful candidates will receive a monthly stipend of:

R9,000 Per Month

The stipend is intended to assist learners with transport, meals, and other personal expenses while participating in the programme.

Minimum Requirements

To qualify for the OUTsurance OSS Hastings Learnership Programme, applicants must meet the following requirements:

Educational Requirements

• Grade 12 (Matric) certificate.

Computer Skills

• Computer literacy.
• Basic knowledge of Microsoft Office applications.

Work Experience

• No previous work experience is required.

This makes the programme an excellent opportunity for first-time job seekers and recent matriculants.

INSETA Learnership Requirements

As this is an INSETA-related learnership programme, applicants must also meet the following criteria:

• Must be a South African citizen.
• Must be between 18 and 35 years old.
• Must be unemployed for at least the past six months.
• Must not have previously participated in an INSETA learnership programme.

Candidates who do not meet these requirements may not be considered.

Skills and Competencies Required

OUTsurance is looking for motivated individuals who possess the following qualities:

Strong Communication Skills

Successful applicants should be able to:

• Communicate clearly and confidently.
• Build positive relationships.
• Listen attentively and respond professionally.

Customer Service Orientation

Candidates should demonstrate:

• A passion for helping people.
• Professionalism in customer interactions.
• A positive and friendly attitude.

Personal Attributes

The ideal candidate should be:

• Self-motivated.
• Eager to learn.
• Adaptable to change.
• Able to multitask effectively.
• Capable of working under pressure.
• Reliable and responsible.

Teamwork Skills

Applicants should also be able to:

• Work well with colleagues.
• Contribute positively to team goals.
• Maintain professional workplace relationships.

Why Apply for the OUTsurance Learnership?

There are several benefits to joining this programme:

Gain Valuable Work Experience

Participants receive practical workplace experience that can strengthen future job applications.

Earn While You Learn

The monthly stipend allows learners to gain experience while receiving financial support.

Build Industry-Relevant Skills

The programme helps participants develop skills that are highly valued by employers across multiple industries.

Improve Future Employment Opportunities

Many employers prefer candidates who already have workplace experience and professional training.

Exposure to the Insurance Industry

Learners gain insight into one of South Africa’s largest and most important economic sectors.

Employment Equity

OUTsurance is committed to Employment Equity and transformation. Preference may be given to candidates from designated groups who meet the minimum requirements.

Who Should Apply?

This opportunity is ideal for:

• Unemployed youth.
• Recent matriculants.
• First-time job seekers.
• Individuals interested in call centre careers.
• Candidates interested in the insurance industry.
• Young people looking to gain workplace experience.

How to Apply

Interested candidates should submit their applications through the official OUTsurance careers portal.

Applicants should ensure they have:

• Updated CV.
• Certified copy of Matric certificate.
• South African ID document.
• Any supporting documents requested during the application process.

Only shortlisted candidates will be contacted for further assessments and interviews.

Final Thoughts

The OUTsurance OSS Hastings Learnership Programme 2026 provides an excellent opportunity for unemployed South African youth to gain practical workplace experience while earning a monthly stipend of R9,000. Through structured training and real-world exposure, learners can develop the skills, knowledge, and confidence needed to build successful careers in customer service, insurance, and financial services.

If you meet the eligibility requirements and are eager to learn, grow, and gain valuable industry experience, this 18-month learnership could be the perfect opportunity to kick-start your professional journey.

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