Discover the InSETA Unemployed Learnership Programme 2026 (Financial Associates – Client Services)

Discover the InSETA Unemployed Learnership Programme 2026 (Financial Associates – Client Services)

Duration: 12 Months
Locations: Gauteng (Johannesburg, Pretoria), KwaZulu-Natal (Durban, Pietermaritzburg), Western Cape (Cape Town, Bellville), Eastern Cape (East London, Port Elizabeth), Limpopo (Polokwane), Free State (Bloemfontein), Mpumalanga (Nelspruit), North West (Rustenburg), Northern Cape (Kimberley)
Stipend: Monthly stipend provided (amount varies by organization)

Launch Your Career in Financial Services with InSETA
The InSETA Unemployed Learnership Programme for Financial Associates – Client Services is a transformative opportunity for unemployed South African youth to break into the dynamic insurance sector. This 12-month programme equips participants with the skills, experience, and qualifications needed to excel in client-focused roles, combining theoretical training with practical workplace experience.

Why Choose This Learnership?

• Nationally Recognized Qualification: Earn an NQF Level 4 qualification accredited by the South African Qualifications Authority (SAQA), boosting your employability.
• Practical Experience: Gain hands-on skills in real-world office settings under the guidance of experienced mentors.
• Monthly Stipend: Receive financial support to cover transport and basic expenses during the programme.
• Career Growth: Develop transferable skills in communication, problem-solving, and customer service, opening doors to roles like financial advisor or client service manager.
• Networking: Build professional connections with industry experts and peers.

What’s Involved?
This structured programme includes:

• Classroom-based learning to build theoretical knowledge.
• Workplace training to develop practical skills in client services.
• Regular assessments to track your progress.
• Mentorship and professional development workshops focusing on soft skills like time management and digital literacy.

Why Client Services in Insurance?
Client services professionals are the backbone of the insurance industry, managing client relationships, handling policy queries, resolving claims, and providing expert advice. This career path offers:

• Stability: The financial sector is a key pillar of South Africa’s economy.
• Growth Opportunities: Progress to senior advisory or management roles with experience.
• Impact: Help clients secure their financial future with tailored solutions.

Who Can Apply?
To qualify, you must meet the following requirements:

• Qualification: Valid Matric Certificate with passes in English and either Mathematics, Mathematical Literacy, or Accounting.
• Age: 18–35 years old.
• Citizenship: South African citizen.
• Employment Status: Unemployed and not enrolled in any academic institution or other training programme.
• Prior Learnerships: No participation in a similar learnership in the past 18 months.
• Skills:
• Strong verbal and written English communication.
• Basic computer literacy (Microsoft Office, email, internet navigation).
• Self-motivation, independence, and a professional attitude.
• Other:
• Willingness to work on-site at a provincial branch (no remote work).
• Reliable transportation for daily attendance.
• Access to a smartphone or laptop is advantageous for virtual learning components.

Available Locations
The programme is offered in multiple provinces, including:

• Gauteng (Johannesburg, Pretoria)
• KwaZulu-Natal (Durban, Pietermaritzburg)
• Western Cape (Cape Town, Bellville)
• Eastern Cape (East London, Port Elizabeth)
• Limpopo (Polokwane)
• Free State (Bloemfontein)
• Mpumalanga (Nelspruit)
• North West (Rustenburg)
• Northern Cape (Kimberley)

How to Apply

1. Prepare Documents:

• Certified copy of your Matric Certificate.
• Certified copy of your ID.
• Updated CV highlighting relevant skills or experience.
• Optional: Reference letters or certificates (e.g., computer literacy).

1. Submit Online: Visit the official InSETA careers portal or the specific company’s learnership page to apply. Ensure documents are correctly formatted and labeled.
2. Assessment Process: Shortlisted candidates will complete aptitude tests, interviews, and possibly a basic computer skills evaluation.
3. Notification: Successful applicants will receive a formal offer and onboarding details. All applicants will be notified of their status.

Application Tips

• Be Professional: Use a formal email address and a clear, structured CV.
• Highlight Skills: Emphasize communication, teamwork, and problem-solving abilities.
• Follow Instructions: Incomplete or incorrect submissions may lead to disqualification.
• Prepare for Interviews: Be ready to explain your interest in the insurance sector and your career goals.

Why This Matters
With South Africa’s youth unemployment rate remaining a challenge, learnerships like this one are vital for building skills and creating pathways to employment. The InSETA programme not only provides a qualification but also fosters confidence, resilience, and a clear vision for your future in the financial services industry.

FAQs

• Can I apply if I’m studying part-time?
  No, applicants must not be enrolled in any academic institution during the programme.
• Will I get a job after the learnership?
  While not guaranteed, strong performers may be offered permanent roles based on availability and performance.
• What is the stipend amount?
  The stipend varies by organization but is designed to cover basic expenses like transport.
• Do I need prior work experience?
  No, this programme is tailored for unemployed youth with no prior experience in the financial sector.

Seize Your Future
The InSETA Unemployed Learnership Programme for Financial Associates – Client Services is your chance to gain a foothold in the thriving insurance industry. With a blend of practical experience, formal training, and a nationally recognized qualification, this programme is a launchpad for a rewarding career. Apply today and take the first step toward financial independence and professional success!

For more details, visit the InSETA website or contact them at issfenquiries@inseta.org.za.