Screenshot 2026-06-30 at 23-01-31 OUTsurance Call Centre Learnership 2026 12-Month Programme With Stipend

Are you an unemployed South African graduate looking to kick-start your career in the insurance industry? The OUTsurance Call Centre Learnership 2026 offers a valuable opportunity to gain practical workplace experience while earning a monthly stipend. This 12-month programme is designed to equip young people with the skills and knowledge needed to succeed in customer service and the financial services sector.

Hosted in Centurion, Gauteng, the learnership combines structured classroom learning with real workplace experience, giving participants the opportunity to develop professionally while working in a dynamic call centre environment.

If you’re passionate about helping people, enjoy communicating with customers, and want to build a career in insurance, this learnership could be the perfect opportunity.

About the OUTsurance Call Centre Learnership 2026

The OUTsurance Call Centre Learnership is a 12-month, fixed-term programme that provides unemployed youth with practical work experience in a professional call centre environment.

The programme is linked to INSETA and focuses on developing customer service, communication, and workplace skills required in the insurance industry.

Although this is not a permanent employment opportunity, successful learners will receive a monthly stipend while completing the programme.

Benefits of the Learnership

Participants will have the opportunity to:

Gain practical call centre experience
Learn about the insurance and financial services industry
Develop professional communication skills
Improve customer service abilities
Build workplace confidence
Receive a monthly stipend
Enhance future employment opportunities

This programme is ideal for graduates looking to gain valuable industry experience before pursuing permanent employment.

Minimum Requirements

Applicants must meet the following requirements:

South African citizen
Aged between 18 and 35 years
Completed Grade 12 (Matric)
Bachelor’s Degree or equivalent NQF qualification
Computer literate, especially Microsoft Office
Unemployed for the past six months
Must not have completed a previous learnership

Only applicants who meet all the minimum requirements should apply.

Skills and Competencies

OUTsurance is looking for candidates who demonstrate:

Excellent communication skills
Strong interpersonal skills
Customer service orientation
Problem-solving ability
Professional attitude
Ability to multitask
Adaptability
Teamwork
Willingness to learn
Ability to work under pressure

Basic computer skills and confidence using digital systems will be an added advantage.

Documents Required

Before applying, prepare the following documents:

Updated CV
Certified copy of your South African ID
Grade 12 (Matric) certificate
Bachelor’s Degree or equivalent qualification
Additional qualification certificates (if applicable)
Proof of computer literacy (where available)
Active email address
Working cellphone number

Having these documents ready will help ensure a smooth application process.

How to Apply

Interested applicants must submit their applications through the official OUTsurance Careers Portal.

Before applying:

Update your CV
Prepare all supporting documents
Complete the online application form accurately
Upload all required documents
Submit your application before the opportunity closes

Applicants are encouraged to apply as soon as possible.

Closing Date

No official closing date has been announced.

Applications may close once enough suitable candidates have been identified, so early applications are strongly recommended.

Why You Should Apply

The OUTsurance Call Centre Learnership 2026 provides an excellent opportunity for unemployed graduates to gain practical workplace experience while receiving a monthly stipend.

Learners will develop valuable skills in:

Customer service
Communication
Insurance operations
Professional workplace behaviour
Call centre systems
Team collaboration

These skills can significantly improve future employment prospects within the insurance, banking, and customer service industries.

Final Thoughts

If you’re a motivated young South African graduate looking to enter the insurance industry, the OUTsurance Call Centre Learnership 2026 is an excellent opportunity to gain practical experience while developing valuable workplace skills.

Prepare your application documents, register through the official OUTsurance Careers Portal, and submit your application as early as possible to avoid missing out on this exciting opportunity.

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Apply for the OUTsurance Call Centre Learnership 2026. Unemployed South African graduates can gain 12 months of workplace experience with a monthly stipend in Centurion.